Vidtel FAQs
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| FAQs |
| Company Overview |
What is Vidtel?
Vidtel is a cloud-based video conferencing service provider. We offer a subscription-based hosted video conferencing service enabling spontaneous B2B high-definition video conferencing between standard video endpoints.
What is inter-enterprise or B2B video conferencing?
High-definition video conferencing is exploding in enterprises, although video meetings almost always take place within enterprise boundaries. High-quality B2B video conferencing has been prohibitive due to technical and business barriers (e.g., lack of interoperability between products, current high costs to connect enterprises and a lack of a 3rd party to provide a trusted, secure connection between different enterprises).
This is where Vidtel comes in. We are creating the first open video conferencing network to allow connectivity between enterprises using the high-definition video conferencing equipment your company already has. Our network enables a diverse set of business-grade video endpoints to interoperate between businesses worldwide.
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| The Vidtel Connect Service |
What problem does Vidtel solve?
Today, many companies spend a lot on IT to manage video conferencing and the users have to go through a cumbersome process to set up video conference calls every time.
Vidtel's hosted video conferencing service enables you to make video conferencing calls easily, without having to set up conference calls through IT. We give you standard addresses that you enter into the video conference device to execute the call (much like an email address).
We also solve the problem of today's internal-only video conferencing. Our service lets you use your existing video conferencing equipment with other video-enabled organizations that have also registered with the Vidtel network.
How much does it cost?
Point-to-point connectivity is free. Connectivity between multiple devices is a monthly subscription fee similar to your phone service.
Contact Vidtel at connect@vidtel.com or call 1-877-MY-VIDTEL to begin subscribing to the Vidtel service and start simplifying video conferencing.
We'll give you standard addresses and enable your video conferencing equipment to easily connect both internally as well as externally to other business-grade video conferencing users.
How do I include partners, customers, suppliers or other organizations?
Ask other organizations with video conferencing equipment to join the Vidtel network. Then, you can easily find their addresses through our directory and connect directly to them through Vidtel's service.
What does Vidtel plan to offer in the future?
The Vidtel network will be expanding to enable true interoperability and connectivity between video endpoints. Vidtel's vision is to launch bridges or gateways enabling interoperability between any video-enabled devices (including Skype, mobile phones, executive desktop video systems and telepresence systems).
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The Technology
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How is Vidtel’s service platform architected?
Vidtel’s platform architecture is different from other video and telecommunications services. Vidtel's architecture is based on open standards from the world of IT instead of centralized architectures often found in the telecommunications industry.
This is a stark departure from existing communications services implementations, offering greater flexibility, rapid scalability, forward compatibility and innovation compared to what is currently possible.
What technologies is Vidtel using?
Vidtel uses a variety of technologies to offer our hosted video conferencing service, including SaaS, open source software, cloud computing, telecom infrastructure offerings and proprietary applications. Vidtel operates its own network at the core to control quality of service.
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How Do I Get Started?
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Who can use the Vidtel service?
Any organization with existing video conferencing equipment with the SIP standard (conference room systems, executive desktop systems and high-definition video phones) can use Vidtel.
How do I register my organization?
Email us at connect@vidtel.com or call us at 1-877-MY-VIDTEL.
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