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Read About the Video Interview of Vidtel CEO by TMCnet

Monday, July 19th, 2010

by Mariette Johnson Wharton, VP of Marketing

Rich Tehrani, CEO of TMC, asks Scott Wharton, CEO of Vidtel, about Vidtel’s cloud-based video conferencing service. Scott discusses the vision of the company to provide HD video conferencing for small-to-medium enterprises (SMEs).

The Vidtel service enables SMEs to have business-grade video conferencing without investing in video conferencing infrastructure (e.g., session border controllers, gateways, SIP proxies).  Vidtel is device-agnostic, enabling any SIP device (e.g., Polycom, Cisco, Tandberg, LifeSize, Sony) to register to and connect with others over the Vidtel network.

Vidtel’s approach is to provide a hosted service, similar to a telephone monthly service fee, eliminating the need for customers to invest in additional IT support, servers, testing and interoperability.

To gain new customers, Vidtel is pursuing a channel strategy with video conferencing vendors, VoIP providers and and VARs.  Vidtel’s service allows VARs and VoIP providers to expand their hosted voice offerings to include hosted video.

In the case of the major video conferencing vendors, Vidtel helps solve the problem of these vendors’ niche focus on the large enterprise. Teaming up with Vidtel enables these manufacturers to address a much wider audience. Without a hosted service such as Vidtel, potential customers would be required to make substantial IT investments to accommodate HD video conferencing.

What’s next? Vidtel has already enabled interoperability between the major players’ equipment (Tandberg, Cisco, Polycom, LifeSize and Sony).  H.323 to SIP  interoperability is next.  Vidtel’s vision also includes gateways from SIP devices to proprietary standards (e.g., Skype, Google, Microsoft, Apple).

See Scott Wharton interviewed on TMCnet.

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Enterprises Need a “Federation Service” to Share UC Applications

Monday, March 22nd, 2010

By Mariette Johnson Wharton, VP of Marketing

In TMCnet’s VoIP Quality Feature, industry expert Doug Mohney outlines the troubles facing end-to-end SIP transport and the need for what he terms a ” federation service to link enterprises, enabling them to share UC applications, IM directly and securely, and do all that HD voice and video goodness without having to run down to the corporate IT staff and getting them to hand-craft secure connections through the firewall on a one-off basis.”  His view is that, “federation would provide a central hub and one-stop-shop for businesses to interoperate at the applications level without having to worry about security.”

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Businesses are considering how they can seamlessly integrate UC applications with their partners since Internet service providers (ISPs) do not offer such a service beyond the controlled VoIP framework.

Mohney explains that Avaya, Cisco, Polycom and other producers of HD voice, video, and UC products are now actively seeking third-party solutions to fill the SIP/federation gap to render their offerings more useful. After all, it’s Metcalfe’s law that the more connected communicating devices in a network, the more valuable the device. (What good is a sole video conferencing solution?)

To overcome this problem, Mohney points to Vidtel: “Vidtel’s laser-beam focus is enabling all those enterprise-based video conferencing devices to seamlessly talk to each other. Third-party interchange points are already working to SIP interconnect ISPs; in most respects, Fortune 500 companies operate as ISPs and “get it” a bit better when it comes to the value of SIP-interconnectivity.”

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The Polycom-Cisco Buzz About UC, Video Collaboration & Visual Communication

Monday, March 22nd, 2010

By Mariette Johnson Wharton, VP of Marketing

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Those of us in the video conferencing industry have been anticipating a Polycom reaction to Cisco’s fall 2009 announcement of its acquisition of Tandberg, the leading video conferencing equipment supplier.  Today we await no longer.

Tensions have been on the rise with the severance of the Cisco-HP reseller arrangement, the Tandberg acquisition and Cisco’s increasingly aggressively focus on telepresence (the fastest-growing business unit in the firm’s history). What was Polycom to do?  Polycom today announced that it’s teaming up with HP to drive interoperability of its video conferencing and telepresence systems with HP Halo telepresence.   Under the arrangement, Polycom’s video and voice solutions for unified communications will be sold and delivered through HP’s Unified Communications and Collaboration Services portfolio.

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Vidtel Recognized as Leader in Driving Interop for HD Video Conferencing Devices

Monday, March 15th, 2010

by Mariette Johnson Wharton, VP of Marketing

HDVoiceNEWS

HD Voice News profiles Vidtel, an innovative video conferencing service provider, as leading the charge for HD video conferencing device interoperability.  Industry expert Doug Mohney writes:

“…With the trending-upward use of HD voice in the VoIP environment and enterprises looking at their big-bucks telepresence systems and wanting to use them to videoconference (vconf) with their business partners (i.e. suppliers and customers), Avaya, Cisco, Polycom and others need some answers.

Vidtel (www.vidtel.com) is the most “on the radar” company when it comes to enterprise federation [interoperability]. CEO Scott Wharton has been leading the charge to build a video directory and other interoperable bits to allow video-endpoints to directly call each other over the internet without having to deal with the Grand Headache of corporate IT -  having to customize a peer-to-peer link.”

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Vidtel Selected to Lead Video Discussions at VoiceCon

Wednesday, March 10th, 2010

by Mariette Johnson Wharton, VP of Marketing

For this year’s VoiceCon, the leading enterprise communications and video conferencing event, Vidtel CEO Scott Wharton has been selected to lead the discussion panels on choosing the right video device, extending video across the enterprise boundary and the challenges in a mass deployment of video endpoints in an enterprise.  The Video For the Enterprise program at VoiceCon will be in Orlando on March 22-23, 2010.

The Right Video Device:  How To Decide Who Gets What?

Today, most video conferencing systems reside in conference rooms. In order for video to expand to everyday use, different devices will be used. Executive systems (dedicated video systems on a user’s desk), laptops and video phones are alternatives to high-end room systems and telepresence systems. To determine which devices are the best options, some questions will be addressed, including:

  • What are the key video device options today and the pros and cons for each device?
  • Which device is the best suited for what types of workers, locations or use cases?
  • What are the key tradeoffs in terms of quality, price and productivity considerations?
  • How are the different device alternatives evolving and what will the future hold?
  • How would this change the mix of video devices used with the enterprise?

Other panelists include Robert Romano, VP Enterprise Marketing, Radvision, Matt Jordan, Enterprise Development Manager, Skype for Business and Ira Weinstein, Senior Analyst & Partner, Wainhouse Research.

Extending Video Across the Enterprise Boundary

Although the vast majority of video conference calling is within the enterprise, it’s only a matter of time before these same systems are used to make calls to people in other organizations.

There are some challenges, though.  Unlike voice communication, which uses the public switched telephone network (PSTN) to link together all phones, video devices have no such network.  To further complicate matters, there are significant barriers to making inter-enterprise video conferencing as easy as a voice call such as addressing, security, quality of service and interoperability.  In this VoiceCon panel, Scott Wharton will be leading the discussion on these topics:

  • What are the different approaches to inter-enterprise video conferencing today?
    How do you find and call other video users (use “regular” phone numbers, URI address, IP Address, iNum, FDQN)?
  • Will enterprises rely on service providers or handle this issue internally?
  • When should dedicated bandwidth be used vs. the public Internet or a hybrid approach?
  • What are the security requirements and tradeoffs for inter-enterprise video?
  • What are the different requirements for inter-enterprise video conferencing between video endpoints from the same vendor? From different vendors?
  • What are the considerations for opening up bridging (e.g., an MCU) for inter-enterprise video conferencing vs. using a 3rd party?

In addition to moderator/speaker Scott Wharton, CEO, Vidtel, are panelists Chris MacFarland, COO, Masergy, Michel Sagen, Director, Product Management, Tandberg, John Bartlett, Principal, NetForecast Inc. and Ted Tracy, Director, Engineering & Architecture, TelePresence Exchange BU, Cisco.

Challenges in Mass Deployment: From Tens to Thousands of Video Endpoints

Enterprise use of video is growing, but it remains a “niche” application, largely used by a select set of users in planned sessions.  For video conferencing to move into the mainstream, it needs to evolve into a universal tool for business – an application that is used both inside and outside a company’s boundaries.

Incremental growth isn’t that difficult, but challenges abound for any CEO or CIO who wants to extend video deployment to everyone in the enterprise – expanding from dozens of systems to thousands.  In this session, Scott Wharton will moderate these topics:

  • What are the product requirements for scaling a deployment and are today’s solutions up to the task? What about bandwidth requirements and network upgrades?
  • What makes sense to tackle internally vs. outsourcing or hybrid choices?
  • Are people outside the firewall (teleworkers, branch offices) out of luck?
  • How does VOIP help – or hinder – the expansion of video?
  • Should the video network be integrated with other network elements (i.e., the PBX, PSTN) and if so, when and how?
  • Most enterprises are multi-vendor environments; how does that affect options for scaling video?

Others on the discussion panel are Chris Lauwers, CTO, Avistar, Brent Kelly, Senior Analyst & Partner, Wainhouse Research, Ofer Shapiro, CEO, Vidyo and Roy Skillicorn, Senior Director, Advanced Services, TelePresence Practice Management Organization, Cisco.

To meet up with us at VoiceCon or suggest any additional questions for the panels, please send an email to voicecon@vidtel.com.

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